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سياسة الخصوصية
Welcome to First SQUAT, a Premium Gymwear/Sportswear brand based in the UAE. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, engage with us on social media, or purchase our products. By using our services, you agree to the practices described in this Policy.
Who We Are
First SQUAT operates as a fitness and lifestyle brand offering high-quality gymwear in Dubai and across the UAE. For the purposes of data protection laws, First SQUAT is the data controller responsible for your personal information. If you have any questions about this Policy or how your data is handled, you can contact us at support@firstsquat.com or by phone at +971 56 114 5090.
Information We Collect
We collect information necessary to process your orders, deliver your purchases, and enhance your shopping experience. The data you provide directly includes your name, email address, phone number, delivery and billing addresses, and payment details. If you create an account, we collect your username, password, and order history. We may also store content you submit, such as reviews, photos, or product feedback.
We also automatically collect certain technical information when you browse our website, including your device type, operating system, IP address, browser details, and pages visited. We use cookies and similar technologies to remember your preferences, track performance, and analyze how our site is used.
In addition, we may receive limited information from trusted third parties such as payment processors (for payment confirmation), shipping partners (for delivery updates), and social media platforms if you connect with us through them.
How We Use Your Information
Your information is used to process and fulfill orders, communicate with you about purchases, and provide customer support. We also use it to personalize your shopping experience, send promotional offers, manage contests or loyalty programs, and improve our website and services through analytics. In certain cases, your data may be used to prevent fraud and comply with legal obligations.
Cookies and Similar Technologies
Cookies help us create a smoother and more personalized experience for you. They allow us to remember your shopping preferences, analyze performance, and measure advertising effectiveness. You can manage or disable cookies through your browser settings, though doing so may affect certain features of the site. Our cookie banner allows you to accept or reject non-essential cookies as per your preference.
Sharing Your Information
We value your privacy and do not sell or rent personal data. However, we may share limited information with trusted service providers who help us operate — such as payment gateways, delivery couriers, hosting platforms, and analytics partners. We may also share information with professional advisors or regulatory bodies if required by law. Every third party that handles your data is bound by strict confidentiality and data protection agreements, ensuring your information is secure and used only for authorized purposes.
Data Security
We take data protection seriously and have implemented technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. These measures include encryption of data in transit, secure server storage, and regular security monitoring. While no system can guarantee absolute protection, we continuously review our security practices to maintain the highest standards of safety.
Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. This includes processing orders, managing warranties or returns, and complying with accounting or legal obligations. Typically, transactional data is retained for up to seven years for tax and compliance purposes, while marketing data is kept until you opt out. Account data is deleted upon request, subject to limited retention for legal or security reasons.
Your Rights and Choices
Depending on your location and local laws, you may have the right to access, correct, or delete your personal data. You may also object to certain processing, request data portability, or withdraw consent at any time. To exercise any of these rights, please contact us at contact@firstsquat.com, and we will respond within the timeframes required by law.
Marketing Communications
We may send you updates through emails about our new collections, exclusive offers, and events. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails, updating your account preferences, or contacting us directly. Even if you opt out of marketing, we may still send important transactional messages related to your orders or account.
Children’s Privacy
Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that data has been collected from a child, we will take steps to delete it promptly.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Links to Other Websites
Our website may contain links to third-party sites or social media platforms. We are not responsible for the privacy practices or content of these external sites, so we encourage you to review their privacy policies when you visit them.
Payments and Fraud Prevention
All payments on our website are securely processed through reputable third-party providers such as XXXX
Reviews and Social Sharing
When you post a review, upload a photo, or tag First SQUAT on social media, you grant us permission to share or feature your content on our website and social channels. We always aim to credit the original creator whenever possible and use this content responsibly to showcase our community.
Product Recommendations by E-Mail
If you have made a purchase at First SQUAT, you will then receive regular product recommendations from us by mail. These product recommendations are sent to you by us whether or not you have subscribed to a newsletter. In this way we want to inform you about products offered by us that, on the basis of your last purchases, might well interest you.If you decide that you no longer want to receive product recommendations from us, or no advertising news at all, you can object to this at any time without thereby incurring any other costs than the transmission costs in keeping with the basic tariffs. Notification in text form sent by one of the contact options given under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. There is, of course, also a cancellation link available with every e-mail.
Newsletter
For sending the Newsletter we make use of the e-mail address given by you and for this we need your confirmation that, as the owner of the e-mail address, you consent to its receipt.
Should you later decide that you no longer want to receive a newsletter from us, you can object to this at any time without thereby incurring any other costs than the transmission costs in keeping with the basic tariffs. Notification in text form sent by one of the contact options given under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. There is, of course, also a cancellation link in every newsletter.
MISCELLANEOUS
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers' are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.firstsquat.com