Shipping policy

First SQUAT Shipping Policy

At First SQUAT, we strive to deliver your premium gymwear quickly and securely. Please read our shipping policy carefully to understand delivery times, costs, and responsibilities.

1. Domestic Shipping (Within UAE)

All orders are delivered within 2-3 business days, Monday to Saturday. Orders are not shipped on Sundays or public holidays.

Shipping Rates & Delivery Estimates:

• Standard Delivery: 2-3 business days | AED 15
  

• Free Shipping: Orders above AED 300 | 1-2 business days
  
  

Delivery delays may occasionally occur due to circumstances beyond our control, such as extreme weather or courier disruptions.

Important Restrictions:

• Orders cannot be shipped to P.O. Boxes or out-of-service areas.
  

• In compliance with UAE law, First SQUAT will not ship to countries subject to OFAC sanctions.
  
  

Shipment Confirmation & Tracking:
You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information becomes active within 24 hours.

2. GCC Shipping (Kuwait, KSA, Qatar, Oman, Bahrain)

We offer delivery to select GCC countries with estimated delivery times of 4-6 business days. Shipping rates vary by country and order volume:

Note: All orders below the free shipping threshold will be charged standard shipping fees.

3. International Shipping

We ship worldwide via DHL Express. Delivery typically takes 2-5 business days.

• Free International Shipping: Orders above USD 150
  

• Orders below USD 150 will incur shipping charges based on destination and weight, calculated at checkout.
  

• Cash on Delivery is not available for international orders.
  

• Duties, taxes, or customs fees are the responsibility of the customer.
  
  

4. Damages & Lost Shipments

First SQUAT takes care to package your order securely; however, we are not liable for products lost or damaged during shipping.

If your order arrives damaged:

1. Retain all packaging materials and the damaged product.
   

2. Contact the courier immediately to file a claim.
   
   

5. Payment Options

We offer secure payment methods for your convenience:

• Visa & Mastercard
  

• PayPal
  

• Cash on Delivery (UAE only)
  

• Interest-Free Postpay (UAE only)
  
  

Note: Multiple card transactions may appear as separate postings on your statement.

6. Additional Notes

• Orders are processed within 24-48 hours of confirmation.
  

• Delivery times are estimates and may vary due to external factors beyond our control.
  

• First SQUAT reserves the right to refuse or cancel shipments if delivery is not possible due to restricted areas or regulatory compliance.